Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last Updated: March 15, 2025 | Effective Date: March 15, 2025
1. Information We Collect
mirevolanqua collects various types of information to provide you with our financial data interpretation services and improve your learning experience. We believe in transparency about what information we gather and why we need it.
Personal Information You Provide
Automatically Collected Information
When you interact with our platform, we automatically collect certain technical information that helps us understand how our services are being used and how we can improve them.
2. How We Use Your Information
We use your personal information for specific purposes related to providing our financial education services. Here's exactly how your data helps us serve you better.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account management and authentication | Name, email, login credentials | Contract performance |
| Personalized learning recommendations | Usage patterns, assessment results | Legitimate interest |
| Customer support and communication | Contact information, service history | Contract performance |
| Service improvement and analytics | Usage data, feedback | Legitimate interest |
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and improve our financial education platform.
3. Information Sharing and Disclosure
mirevolanqua takes a conservative approach to sharing your information. We only share your data in specific circumstances and always with your privacy protection in mind.
Service Providers and Partners
We work with carefully selected third-party service providers who help us deliver our educational services. These partners are bound by strict confidentiality agreements.
Legal Requirements
In rare circumstances, we may need to disclose your information to comply with Australian legal obligations, including court orders, regulatory investigations, or to protect the rights and safety of our users.
4. Your Privacy Rights
Under Australian Privacy Principles and international privacy standards, you have significant control over your personal information. Here are your rights and how to exercise them.
Access Your Data
Request a copy of all personal information we hold about you, including how it's been used and who it's been shared with.
Correct Inaccuracies
Update or correct any personal information that is inaccurate, incomplete, or out of date at any time through your account settings.
Delete Your Information
Request deletion of your personal data, subject to legal retention requirements for financial and educational records.
Limit Processing
Restrict how we use your information for marketing purposes while maintaining essential service functionality.
To exercise any of these rights, contact our privacy team at info@mirevolanqua.com. We'll respond to your request within 30 days and verify your identity before processing any changes.
5. Data Security and Protection
Protecting your personal information is a fundamental responsibility we take seriously. We've implemented comprehensive security measures to safeguard your data against unauthorized access, disclosure, or misuse.
Technical Safeguards
Organizational Measures
Our team receives regular privacy and security training. Access to personal information is restricted to employees who need it to perform their job functions, and all staff sign confidentiality agreements.
6. Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy and comply with our legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of active account + 2 years | Service provision and support |
| Learning progress and assessments | 7 years after account closure | Educational record requirements |
| Payment and billing information | 7 years | Tax and financial regulations |
| Marketing communications | Until unsubscribed + 2 years | Preference management |
When retention periods expire, we securely delete or anonymize your personal information using industry-standard data destruction methods.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, remember your preferences, and analyze how our services are used.
Types of Cookies We Use
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality. We don't use cookies for advertising or marketing tracking.
8. International Data Transfers
mirevolanqua operates primarily within Australia, but some of our service providers may process data in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place.
All international data transfers are governed by standard contractual clauses approved by relevant privacy authorities, ensuring your information receives equivalent protection regardless of location.
Countries where your data may be processed include the United States (cloud hosting), Ireland (email services), and Singapore (customer support systems). These transfers are necessary to provide our comprehensive financial education platform.
9. Children's Privacy
mirevolanqua's financial education platform is designed for adult learners. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.
If you believe we have inadvertently collected information from a minor, please contact us immediately at info@mirevolanqua.com. We will investigate the matter promptly and delete any such information in accordance with applicable privacy laws.
For users aged 16-17 who wish to access our educational content, we require verifiable parental consent and implement additional privacy protections for their personal information.
10. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through multiple channels.
Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you may close your account or contact us to discuss concerns.
Contact Our Privacy Team
Questions about this privacy policy or how we handle your personal information?
Email: info@mirevolanqua.com
Address: 107 Kings Rd, Pimlico QLD 4812, Australia
Phone: +61249220122
We're committed to addressing your privacy concerns promptly and transparently.